About the Role
As a Support Manager, you will play a key role in the organisation, implementation, and continuous improvement of AI systems.
You will act as a central point of coordination between business analysis teams, support teams, AI operations contractors, and innovation stakeholders, ensuring high‑quality AI services, user satisfaction, and operational excellence.
Responsibilities
Organise, implement, and maintain the support of AI systems and AI service delivery
Coordinate support teams and business analysis teams involved in the delivery of AI services
Elaborate, implement, and continuously improve support and service management processes
Contribute to information systems (IS) service management, including monitoring and continuous improvement activities
Liaise with project tea...
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