Support Engineer - Consumer Technology

Genesis10 is currently seeking a Support Engineer - Consumer Technology for a contract position with a Global Financial Institution located in Irving, TX and Charlotte, NC. This is a 12+ month contract opportunity.

This is a business-aligned, production support role focused on enabling the stability, reliability, and observability of consumer-facing technology. The Support Engineer sits between business stakeholders, production operations, and engineering teams, translating system behavior and technical findings into clear business impact and coordinated action. This position plays a critical role in supporting customer-impacting applications, assisting with observability enablement, and ensuring issues are addressed promptly to minimize disruption.

Responsibilities:

• Provide Level 2 production support for consumer technology platforms, including transaction-based systems


• Partner wi...