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Support Engineer, Associate
SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED • singapore, Singapore
About the Role
Job Summary
We are seeking an experienced AS400 Support Engineer to provide application support, maintenance, and troubleshooting for enterprise banking and business-critical systems running on IBM AS400 (IBM i) environments. The ideal candidate will have strong technical expertise in COBOL, RPG, CL, DB2, and batch job processing, along with hands-on experience in production support, incident management, and system enhancements.
Key Responsibilities- Provide Level 2 / Level 3 application support for AS400 (IBM i) systems and business applications
- Monitor and support batch jobs, interfaces, and system processes to ensure smooth daily operations
- Investigate, troubleshoot, and resolve production incidents within SLA timelines
- Perform root cause analysis and implement preventive solutions for recurring issues
- Develop, maintain, and enhance COBOL, RPG IV, and CL programs based on business requirements
- Work with DB2 SQL...
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