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support analyst

📍 Location
Kuala Lumpur
⏰ Job Type
Full-Time
📅 Posted
July 10, 2026

About the Role

Overview

Who you'll be working for

Oil & Gas

What requirements you'll need to be eligible

  • Fresh graduates with relevant academic qualifications are encouraged to apply.

  • 1 to 3 years of relevant working experience in operations, analytics, or similar roles.
  • What you'll be doing on the job

  • Monitor daily card application processing by system vendors and card embossers to ensure accuracy and completeness.

  • Ensure timely card delivery to customers in compliance with agreed Service Level Agreements (SLAs).

  • Track application submissions and oversee fulfilment and delivery status.

  • Verify and monitor monthly customer quota updates from the KPDN portal, ensuring alignment with internal systems.

  • Analyze onboarding trends for Fleet and Subsidy card programs.

  • Evaluate monthly card issuance data to identify patterns, anomalies, ...
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