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About the Role
Responsibilities
- Manage daily restaurant operations to ensure efficient workflow and service quality
- Supervise and schedule staff to optimize team performance and coverage
- Deliver excellent customer service by addressing needs and resolving issues promptly
- Handle customer complaints professionally to maintain satisfaction and loyalty
- Maintain cleanliness and enforce food safety standards to comply with health regulations
- Monitor stock and inventory levels to ensure availability and reduce waste
- Support achievement of sales targets through effective team coordination and service delivery
- Coordinate communication and workflow between kitchen and service staff to enhance operational efficiency
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