Supervisor

Reference code: JR

A Chloe Supervisor is an ambassador of the Maison, in charge of welcoming every guest into the Chloé family and supporting the store manager in leading the team and supervising boutique operations. The Supervisor acts as the boutique leader in the absence of the store manager.

Client Champion

• Leads the team to initiate and develop long‑term relationships with clients.
• Monitors CRM targets for the boutique and for individual stylists, helping the team reach them.
• Ensures a proper use by all team members of available CRM tools and reports, following up on individual CRM tasks completion.
• Supervises client database with consistent follow‑up of staff client books.
• Coordinates contact campaigns, gifting campaigns and other client activations.

Omnichannel Business Promoter

• Leads by example and supervises sales on the floor to improve business performance and custo...