About the Role
About the Role:
The Student Success Coordinator will be the first point of contact for students aspiring to study abroad. The role focuses on lead engagement, student profiling, and pipeline coordination — ensuring every serious enquiry is assessed, shortlisted, and seamlessly handed. This is a people-facing, process-driven role that sits at the core of our student acquisition engine. It demands strong communication, high responsiveness, and an organised mindset.
What You Will Do:
* Respond to inbound leads and initiate a structured profiling conversation via call or WhatsApp.
* Conduct brief qualification to understand the student's destination intent, academic background, intake timeline, and financial readiness.
* Shortlist suitable universities and programs based on the student's profile, and prepare a concise summary for the senior counselor ahead of the discovery call.
* Schedule and confirm discovery call sl...
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