Strategic Client Relationship Manager (Chilliwack)

The Role

As Account Manager, you are the trusted strategic partner to a portfolio of clients and the central relationship across every stakeholder in their travel program: executives, procurement, finance, travel arrangers, and travelers. You own the relationship, protect the program, and connect internal teams to deliver what the client actually needs.

Encore runs complex, high‑stakes corporate travel programs across North America, with deep specialization in financial services. This is a strategic role, not a service‑desk position. You lead the account, shape the program, and carry the client’s voice into every internal conversation that affects them.

What You'll Do

• Own the client relationship across every stakeholder, building trust and tailoring your cadence to each stakeholder’s needs.
• Develop the program with intent by conducting ongoing discovery, building a strategic account plan, and translating program data i...