STR Controller M/F

Position Title

Technical & Services - Parts & Service Assistant

Contract

Full-time

Position Summary

The purpose of this position is to ensure general administrative duties for the branch are carried out accurately and timeously, to perform the short‑term rental controller function and assist the rental manager to ensure best management practices are followed in all areas of responsibilities, meeting key performance criteria and service delivery objectives, procedures and actions, promoting a customer‑oriented service and implementing and upholding actions in line with the company strategic vision.

Key Performance Areas and Responsibilities

• Ensure that STR achieves predetermined targets / budget.
• Overall responsibility to ensure quality of customer interaction and service (drive customer service excellence).
• Ensure good communication with customers, developing partnerships and tailoring solut...