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About the Role
We're looking for a dynamic, people-oriented Store Manager to head our new wellness-lifestyle concept store where retail meets live commerce. At Shop Kang , we believe wellness belongs in every home. You'll lead a team to deliver exceptional customer experiences, manage daily operations, and host occasional live sessions showcasing our curated products.
Key Responsibilities Store Leadership & Operations - Lead, coach, and motivate retail team to achieve store sales & KPI targets. - Ensure daily operations run smoothly - opening, closing, cash handling, rostering, inventory. - Uphold store visual standards, aroma, cleanliness, and merchandising displays - Manage stock ordering, receiving, and inventory accuracy. Sales & Customer Experience - Deliver a welcoming, advisory experience to customers. - Train team on wellness product knowledge (herbal teas, aromatherapy, home devices). - Handle VIP customers, feedback, and service recovery when needed. Marketing & Live Commerce - Coordinat...
Key Responsibilities Store Leadership & Operations - Lead, coach, and motivate retail team to achieve store sales & KPI targets. - Ensure daily operations run smoothly - opening, closing, cash handling, rostering, inventory. - Uphold store visual standards, aroma, cleanliness, and merchandising displays - Manage stock ordering, receiving, and inventory accuracy. Sales & Customer Experience - Deliver a welcoming, advisory experience to customers. - Train team on wellness product knowledge (herbal teas, aromatherapy, home devices). - Handle VIP customers, feedback, and service recovery when needed. Marketing & Live Commerce - Coordinat...
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