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About the Role
What You Will Do
- Ensure adequate staffing levels at all times.
- Provide staff with formal and informal feedback on their performance and ongoing coaching. Monitor achievements of individual and store goals.
- Set yearly goals for store and associates.
- Actively assist in the career development of the staff by providing them with callings to learn new skills, attend seminars, take FAM's and learn about other opportunities within the organization.
- Ensure all travel staff are up to date on product, industry and supplier information.
- Prepare annual budget and recommendations.
- Monitor all expense and revenues of various product lines.
- Review financial statements against month end figures.
- Deal with customer problems in an empathetic manner.
Who You Are
- As the successful candidate you will have a Post-Secondary education and a minimum of five (5) years of Leadership experience....
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