Store Manager

Intro

Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Store Manager working 37.5 hours per week.

Role Overview

As a Store Manager you will be responsible for a strong team, driving turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.

Responsibilities

• Confidently and professionally handle customer complaints and difficulties and ensure all colleagues understand the importance of driving customer loyalty.
• Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application...