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About the Role
• Oversee daily store operations and ensure smooth workflow
• Lead and supervise staff performance and teamwork
• Ensure excellent customer service standards
• Manage staff scheduling and attendance
• Monitor sales performance and achieve company targets
• Handle stock control and inventory management
• Maintain store cleanliness and product display standards
• Resolve customer enquiries and complaints professionally
• Ensure staff follow company SOP and policies
• Perform other duties assigned by management
• Lead and supervise staff performance and teamwork
• Ensure excellent customer service standards
• Manage staff scheduling and attendance
• Monitor sales performance and achieve company targets
• Handle stock control and inventory management
• Maintain store cleanliness and product display standards
• Resolve customer enquiries and complaints professionally
• Ensure staff follow company SOP and policies
• Perform other duties assigned by management
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