About the Role
Job Description
At Zendesk, our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, positive, and down-to-earth culture.
We are looking for a Staff Software Engineer to join our AI Copilot organisation. AI Copilot is a multi-million ARR product that puts AI directly into the hands of customer service agents and administrators. You will be a technical leader across teams, driving the architecture and delivery of AI-powered product features at Zendesk scale.
We ship to learn: our philosophy is to deliver early, deliver often, and iterate based on real-world customer feedback. We're looking for engineers who lead by example in turning ambiguity into shipped product.
What you'll be doing
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