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Analyze and apply bank receipts to the AR ledger in a timely and accurate manner, ensuring clean reconciliations and visibility across systems. Own collections for past-due invoices and disputes, proactively identifying patterns and aging trends that may indicate underlying issues. Investigate chargebacks and deductions, triangulating data from customer portals, internal systems, and backup documentation to validate and resolve disputes efficiently. Communicate cross-functionally to understand operational drivers behind payment issues and recommend corrective actions to business partners. Perform root cause analysis on recurring disputes or delays; escalate process issues, flag anomalies, and suggest workflow improvements. Compile documentation for invalid deductions and build evidence-based claims to recover outstanding amounts. Monitor aging schedules and ensure no unresolved de...
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