Sr. Technical Trainer

Location

London, England.

Responsibilities

• Deliver engaging technical training (instructor‑led, virtual, and recorded) for customers, partners, and internal teams.
• Facilitate hands‑on labs, workshops, and scenario‑based learning across foundational to advanced topics.
• Clearly explain observability, monitoring, AIOps, cloud, integrations, and troubleshooting concepts to diverse technical audiences.
• Maintain deep expertise in LogicMonitor platform capabilities, including deployment, configuration, alerting, dashboards, reporting, and integrations.
• Translate product updates and field feedback into high‑quality training content and lab experiences.
• Design and maintain training materials including presentations, guides, labs, videos, and assessments.
• Build scalable, application‑based lab environments that reflect real‑world customer scenarios.
• Manage training operations through LMS ...