Sr. Technical Support

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

 

Job Title: Sr. Technical Support

Location: Wilmington, DE - 19801 (Onsite or 3-day hybrid)

Duration: 9-month assignment with possibility of extension

Job Description:

Provide customer-first support for a fast-growing business group of team members in multiple divisions where excellent customer service and engagement are our highest priorities. Heavy focus on laptop support with an even mix of Windows PC’s, Macs, and Mobile Devices. Assist the Service Desk by actively taking/resolving intake calls.

Responsibilities:

• Provide support for a fast-growing group of team members in multiple divisions.


• Heavy focus on laptop support with...