Sr. Solutions Engineer, Customer Onboarding

Job Title:
Senior Onboarding Consultant

Location:
Toronto (Hybrid role, three days in office)

Overview:
About SymphonyAI Financial Services
SymphonyAI Financial Services delivers AI-powered compliance, fraud, and risk solutions to leading financial institutions. Our SaaS platforms run on Azure/AWS and help customers manage financial crime, AML, and risk at scale.

We’re looking for a Senior Onboarding Consultant to own complex customer onboardings for our cloud platforms. You will be the senior technical point of contact, leading secure environment setup, integrations, and configuration through to go-live. You will combine deep technical expertise in networking, security, Linux, and distributed architectures with strong skills in automation, escalation management, and stakeholder communication.

Responsibilities: