About the Role
PositionRC LM008: Sr Service Agent (Open) – LM008: Sr Service Agent – Full timeLocationAv Palmas 102 Fracción F Colonia Rancho Alegre II Colonia Rancho Alegre II ***** Coatzacoalcos, VER, MexicoDescriptionInvolves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.
While operational tasks may be part of these roles, the majority of time is spent on office-based activities.ResponsibilitiesHandle escalated or more complex issues (lead or senior level roles)Coordinate team activities or those of agency contract staffSupport supervisor or management level functions
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