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Assists the resource manager and LOB or Service Line/Capability leaders in the implementation of scheduling processes and engagement management. Collaborate with LOB and/or solution set leaders and client engagement teams to understand their business needs and drive consistency. Ensures compliance with priorities around financials and capacity, client needs, staff development and abilities, availability and ensuring staff experience is diverse. Generates scheduling, utilization and forecasting reports and provides analysis (as needed) of the data and demonstrates understanding of the data that assists in making staffing decisions. Identifies trends to proactively balance workloads while increasing utilization. Monitors utilization, conflicts, leverage, availability, and non-charge hours. Monitor schedules to ensure staff are ef...
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