About the Role
Responsibilities:
· Act as a primary engineering contact for assigned applications.
· Drive vendor accountability through technical depth - not just follow-ups.
· Identify blockers early and remove them before they become escalations.
· Ensure scope, timeline, and quality standards are met.
· Perform root cause analysis on incidents and ensure durable fixes (not temporary patches).
· Contribute to modernization initiatives: Data modernization, Application isolation, architecture hardening
· Work hands-on with vendors during upgrades, refactoring, and improvements.
· Strengthen resilience, scalability, and performance.
· Improve deployment, access, and operational patterns.
· Perform structured reviews of Critical and High security alerts.
· Lead remediation in partnership with InfoSec, IAM, InfraOps, and AD teams.
· Deliver tangible improvements such as Credential rotation implementation, Access c...
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