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Bachelor's Degree holder Call center or customer service experience U.S. customer relationship management experience, preferred Intermediate analytical, problem solving, critical thinking and proactive investigative skills Strong communication skills (verbal & written) and customer focus Ability to follow SOPs and pays attention to details Intermediate Excel and Outlook skills Basic SQL knowledge - ability to run and modify queries Ability to process data entry work in multiple systems and applications (i.e. TMS, SalesForce, SAP, etc.) Ability to work in a collaborative environment and train and coach othe...
About the Role
What Customer Service Ops- Canadian Team contributes to Cardinal Health
Onboarding and managing customer and vendor set-ups via legacy FDSI implementation, vendor management and billing systems and processes for Canadian customers as well as various other duties.
Qualifications
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