Sr Operations Executive (Contract Logistics)

Industry: Logistics

Conducive Working Environment

Permanent role

• Lead and manage a team warehouse and office staff to ensure smooth and efficient daily operations.
• Oversee operational execution to ensure service levels, lead times, and customer KPIs are consistently achieved.
• Act as the key customer interface, handling operational queries, resolving issues promptly, and maintaining strong customer relationships with a proactive and solution-oriented mindset.
• Ensure compliance with Customs regulations and bonded/controlled goods requirements.
• Maintain accurate inventory control and accountability, including cycle counts and annual stock takes.
• Plan and optimize manpower deployment to meet operational demands and productivity targets.
• Monitor team discipline, attendance, and performance, including tracking of lateness and medical leave.
• M...