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About the Role
Candidate who has good communication skills, good understanding of delivery (projects & support) aspects.
1- Should know Black Box environment and customers
2- Should also delivery team well
3- actively handling escalations internal, external
4- Knows OEMs teams such as Avaya, Genesys, RingCentral, ZOOM,
5- Can participate in solutions calls
6- Involved in re/skilling, training, building labs,
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