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About the Role
Primary Roles & Responsibilities:
+ Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center.
+ Install and configure voice gateways as part of the Collaboration solutions
+ Install and configure LAN switches and networking components
+ Establish QOS policies
+ Install and configure SIP border solutions (CUBE and other SBC’s)
+ Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards.
+ Troubleshoot integrated technology issues and maintain an accurate issues list.
+ Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center.
+ Install and configure voice gateways as part of the Collaboration solutions
+ Install and configure LAN switches and networking components
+ Establish QOS policies
+ Install and configure SIP border solutions (CUBE and other SBC’s)
+ Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards.
+ Troubleshoot integrated technology issues and maintain an accurate issues list.
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