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Provide production support and triage for system issues impacting operations and call centers Investigate, reproduce, and document system defects in lower environments Create, prioritize, and track bugs in partnership with IT teams Execute system testing and validations to ensure solutions meet business and operational needs
About the Role
About the Role
We are looking for a Senior Business Unit Systems Analyst to join our Operations Process Management (OPM) team within Connected Living / Home Solutions. This role plays a critical part in supporting complex business systems, ensuring operational continuity, and partnering closely with IT and business stakeholders.
You will act as a technical and functional expert, supporting production systems, analyzing issues, validating system changes, and contributing to enterprise-level initiatives that impact core operations.
Key Responsibilities
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