Sr. Business Process and Solutions Manager

JOB DESCRIPTION

1. Business Process Improvement

• Lead Lean Six Sigma projects to reduce waste, improve efficiency, and enhance process quality.
• Facilitate process mapping, root cause analysis, and continuous improvement workshops applying Lean Six Sigma (DMAIC) Methodologies
• Establish KPIs, dashboards, and scorecards to track operational performance.

2. SAP Process Management

• Oversee SAP business processes (Procurement, Finance, Supply Chain, Project Systems) within SMEDD
• Collaborate with SMEDD and SM Prime IT and SAP functional teams to ensure SAP workflows align with SM Prime and SMEDD SOPs.
• Lead SAP-related enhancements, testing, and user training for efficiency gains.
• Ensure compliance of SAP transactions with ISO 9001 and internal quality standards.

3. Quality & Compliance

• Drive adherenc...