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SPS Commerce Customer Development Leadership

📍 Location
toronto
⏰ Job Type
Full-time
📅 Posted
May 20, 2026

About the Role

Step into a pivotal leadership role at SPS Commerce, leading a dynamic Customer Development team. Implement growth strategies and optimize processes in a hybrid model from Toronto, ON.

As the Manager of Customer Development, you'll direct a specialized team focused on generating qualified pipelines and driving organizational growth. This role blends strategy refinement, data analytics, and team mentoring to cultivate high performance while continuously improving processes. A hands-on leadership style will be key to achieving strategic goals.

Key Responsibilities:
• Drive effective pipeline generation strategies for growth
• Analyze metrics to enhance sales team productivity
• Mentor and coach Customer Development Specialists
• Oversee the quality of leads and handoff processes
• Optimize outreach messaging and engagement tools

Requirements:
• 5+ years in B2B SaaS or sales development
• Leadership experienc...

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