Specimen Processing - Referral Representative

Title: Specimen Processing - Referral Representative

Location: Lewisville, TX 75067

Duration: 3 Months

Hours: Mon-Fri 9:30am - 6pm CST



Job Description:

Summary:

• Handle all internal and external customer contact regarding Referral Testing. Receive, resolve and follow up with complex customer issues. Act as a liaison between internal and external customers and Referral vendors.

Duties and Responsibilities

• Retrieve, sort and process specimens for shipment to referral laboratories.

• Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature, quantity not sufficient, etc.

• Prepare specimens and packages for shipment ensuring they are prepared according to IATA regulations.

• Handle all customer inquiries regarding reporting of results, servi...