Specialist - BWS

Key Responsibilities

• Manage daily shipment processing including booking, documentation, and status updating.
• Coordinate with carriers, vendors, warehouses, and internal teams to ensure smooth shipment flow.
• Monitor key milestones and ensure compliance with Customer SOPs and KPIs.
• Maintain clear and professional communication with Customer teams.
• Provide timely shipment updates, forecasts, and issue resolutions.
• Support escalation handling and root‑cause analysis.
• Handle exceptions, delays, or operational discrepancies promptly.

Documentation & System Management

• Prepare, verify, and upload shipping documents (BL, HBL, invoices, packing lists, etc.).
• Update data in systems such as CW1, OFR platforms, and Customer‑specific tools.

Quality & Compliance

• Adhere to customer specific quality requirements, compliance standards, and operationa...