Specialist, AI Engineering (Waterloo)

Overview

We are seeking a forward‑thinking AI Engineer to join our team and drive the future of Property & Casualty insurance. This role bridges emerging AI technologies with real‑world insurance applications, transforming core processes such as claims, underwriting and customer engagement.

Responsibilities

• Design, develop and deploy cutting‑edge AI solutions that transform core P&C processes.
• Build end‑to‑end AI‑powered applications for automated claims processing, underwriting decision support, fraud detection, and personalized customer service.
• Develop and integrate AI services such as LLM‑powered APIs, retrieval‑augmented generation (RAG) pipelines and agent orchestration logic into secure, production‑grade environments.
• Architect and implement robust integrations between AI services and core insurance platforms using an API‑first, microservices‑based approach.
• Design and optimize data models, transformations a...