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About the Role
Overview
Job title: Financial Services & Collections - Spanish
Work Set up: Onsite
Location: MOA
Work shift: Shifting/GY
Salary details: Basic Salary 27,000; Complexity Allowance 3,000; Language Premium 60,000; Standard Allowance 2,675; HC 5; SD ASAP
Note: SD stands for the start date; ASAP indicates immediate start.
Responsibilities
- Contact borrowers via phone, email, or other channels to remind them of outstanding payments and discuss their repayment options.
- Communicate effectively and empathetically with borrowers, building rapport and understanding their financial situations.
- Maintain accurate records of all communications and interactions with borrowers.
- Negotiate payment plans or settlement options with borrowers to help them repay their debts.
- Develop and implement effective loan recovery strategies tailored to each borrower's situation.
- Ensure that all payment ag...
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