Spanish Bilingual Customer Service Representative

MetHealth

On-site - Taguig 1-3 Yrs Exp Diploma Full-time

Description

• Provide exceptional customer service and support to Spanish-speaking customers.
• Handle inbound calls and respond to inquiries regarding products and services.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery.
• Continuously develop knowledge of company offerings to better assist customers.

Requirements

• Educational Qualifications: College Level / 2nd year college
• Experience Level: Fluent in Spanish and English (verbal and written) | At least 1 year of BPO/customer service experience preferred
• Skills and Competencies: Strong communication skills in both Spanish and English.
• Qualities and Traits: Customer-oriented mindset with a positive attitude.
• W...