Spa Receptionist

Glenmarie, Selangor
Salary: RM2,300 - RM3,000

Job Overview

We are looking for a professional and well-presented Luxury Spa Receptionist to be the first point of contact for guests. This role focuses on delivering exceptional customer service, managing appointments, and ensuring smooth front-of-house operations in a premium spa environment.

Key Responsibilities

Guest Experience & Reception Duties

• Welcome guests warmly and professionally
• Ensure smooth check-in and check-out processes
• Maintain a clean, organized, and welcoming reception area
• Provide attentive and personalized customer service

Appointment Management

• Manage bookings and schedules accurately
• Coordinate appointments with therapists
• Recommend suitable treatments, packages, and promotions

Communication & Customer Service

• Answer phone calls, WhatsA...