Soft Collections Agent

**RESPONSIBILITIES**
APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE.
**RESPONSIBILITIES**
¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS
¬RECEIVING INBOUND REDEMPTION CALLS
¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE
¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT REVIEW
**QUALIFICATIONS**
¬HIGH SCHOOL DIPLOMA OR EQUIVALENT
¬2 YEARS OF EXPERIENCE IN CUSTOMER SERVICE OR RELATED FIELD
¬PROFICIENT WITH MICROSOFT
¬BILINGUAL
**SHIFT**
This is a 100% on-site position in Guadalajara, Jalisco
**SCHEDULE**
8:00 am-6:00 pm/ 11:00 am-8:00 pm
Sunday + 1 week day off
**SALARY**
Monthly base salary $18,200 ($3,500 weekly net)
+$3,000 monthly bonus
**BENEFITS**
*All mexican law benefits apply*
%2 savings fund
$1, 400 food stamps
20 days Christmas bonus
Pay: $18,000.00 - $21,000.00 per month
**Education**:
- High school or equivalent ...