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Overview (English)
Responsibilities (English)
Assist in the administration, configuration, and maintenance of the CRM system (will be trained). Assist with CRM workflows, automation, and process improvements. Document CRM processes, procedures changes, and updates. Ensure data accuracy, consistency, and integrity within the CRM. Handle daily escalations from outsourced service teams, ensuring timely and accura...
About the Role
Overview (English)
We are looking for a detail-oriented Global Junior CRM Support Admin to manage system customization tasks (will be fully trained), daily operational escalations and administrative tasks in support of our outsourced customer service teams.
You’ll work closely with global vendors and internal teams to support the delivery of efficient, high-quality service. The ideal candidate brings strong system fluency, a customer-focused mindset, and comfort working in a fast-paced, cross-functional environment.
Responsibilities (English)
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