SOC Operator

Basic Salary + Shift Allowance

• Answer routine and emergency calls, monitor alarms and video equipment (including fire, door, and duress alarms), and provide general assistance to employees and visitors.
• Proactively monitor all surveillance cameras and CCTV remote viewer programs.
• Dispatch security officers, Emergency Response Teams, facilities, police, fire, and Emergency Medical Services personnel as required.
• Escalate complaints, incidents, and unusual or suspicious activity to the Shift Supervisor and SOC Manager in a timely manner.

• Communicate and disseminate information using all available technology.
• Act as a liaison between employees and Physical Security.
• Support regional and global headquarters and field teams during crisis and non-crisis incidents.