SOC Manager

We are seeking an experienced
SOC Manager
to lead a multi-tenant MSSP Security Operations Centre while also overseeing monitoring for internal corporate environments. This role is responsible for SOC operations, incident response, service delivery, tooling strategy, team leadership, and continuous improvement across diverse customer environments. The successful candidate will combine strong technical security expertise with operational leadership, customer-facing communication skills, and the ability to manage high-performing SOC teams in a 24/7 environment. Key Responsibilities
Lead the daily operations of a
24/7 MSSP SOC
covering multi-tenant customer environments and internal security monitoring. Oversee incident triage, escalation, response coordination, post-incident reviews, and customer communications during major security incidents. Define and manage SOC operating models, workflows, escalation paths, service offerings, KPIs, SLAs, and quality metrics, including M...