SME Mechanical

Responsibilities

• Customer Service
  • Maintain a positive and professional working relationship with internal and external clients.
  • Respond to customer service requests in a timely manner.
  • Respond to emergency calls (24x7 hrs).
  • Produce monthly executive reports to clients.
• Data Center System
  • Technical supervision of the operation, maintenance and repair of all critical environment systems while maintaining 100% uptime to all critical power systems.
  • Adherence to all quality, health & safety, and environmental policies within the Data Centre domain.
  • Work with Facilities Assistant/Manager providing a yearly comprehensive periodic maintenance regime.
  • Inspect buildings, grounds and equipment for unsafe or malfunctioning conditions.
  • Troubleshoot, evaluate and recommend system upgrades.
  • Order parts and supplies for maintenance and repairs.
  • Work with vendors and c...