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About the Role
Customer Service
- Maintain a positive and professional working relationship with internal and external clients.
- Respond to customer service requests in a timely manner.
- Respond to emergency calls (24x7 hrs).
- Produce monthly executive reports to clients.
- Technical Supervision of the operation, maintenance and repair of all general building facilities e.g. plumbing and sanitary, builders work, structural work, landscaping, pest control, cleaning services, lighting system, furniture, etc, supporting DC daily critical operation to both Keppel and clients.
- Adherence to all quality, health & safety, and environmental policies within the Data Centre domain.
- Work with Site Assistant/Manager providing a yearly comprehensive periodic maintenance regime.
- Inspect buildings, grounds and equipment for unsafe or malfunctioning conditions.
- Troubleshoot, evaluate and recom...
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