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About the Role
BAU Operation Support
Incident management & Service request
Manage the Service Level Agreements for services provided.
Desktop Image, Build & Patching.
Application Packaging & Deployment Service
Quality Assurance & Testing
IT Software & Hardware upgrades
Mobile Device Management.
Asset Procurement and Life Cycle Management.
Printer Support
Vendor Co-ordination
Third party Hardware/Software smart hand support
Site Administration and management.
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