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About the Role
Are you a Site Reliability Engineer and are you seeking a new interesting challenge?
Asegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad.
If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for!
WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
- Adhere to agreed SLAs
- Troubleshoot and resolve issues across customer applications
- Diagnose and resolve technical issues in production environments
- Ensure issues are resolved or escalated in a timely manner
- Manage communication with customers to maintain strong relationships
- Use tools, training and experience to ensure high customer satisfaction
- Document issue resolution and application knowledge
- Ensure application data loads are c...
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