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About the Role
Join Maxis as a Servicing & CRM Intern and gain hands‑on experience in customer relationship management systems, digital servicing enhancements, and AI‑driven innovation projects. In this role, you will support the team in improving CRM functionalities, enhancing user experience, and contributing to digital transformation initiatives through technical development and cross‑functional collaboration.
Key Responsibilities
- Requirements Gathering & Documentation: Assist in gathering, analyzing, and documenting business and functional requirements while identifying opportunities for process and system improvements.
- Feature Enhancement & Development: Support the implementation of new CRM features and system enhancements to improve servicing efficiency and user experience.
- Bug Investigation & Resolution: Assist in troubleshooting, investigating, and resolving system bugs, defects, and technical issues to ensure smooth platform performance.
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