ServiceNow Technical Engineer

Macpower Digital Assets Edge Private Limited • Plano, Texas, United States

📍 Location

Plano, Texas

⏰ Job Type

Full-time

📅 Posted

May 16, 2026

About the Role

                    Job Summary:   

   Troubleshoot, identify, and resolve platform-related issues in a timely manner.  

   Address recurring issues by working with development teams to determine root causes and implement long-term solutions.  

   Monitor system performance.  

   Support change management and release practices within ServiceNow.  

   Maintain foundational data and their sources.  

   Document standard operating procedures and provide knowledge articles.  

   Assist in system audits.  

    Essential Skills:   

   Minimum 5+ years of ServiceNow technical experience.  

   Minimum of 7+ years of technology administration.  

   Ability to support operations of large ServiceNow implementations.  

   Basic knowledge of multiple applications on the platform.  

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