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About the Role
Job Title: ServiceNow System Integration Analyst
Location: Remote
Duration: 12 Months of contract
Pay Range: $65-$71/hr on W2
Job Description:
Responsibilities:
Location: Remote
Duration: 12 Months of contract
Pay Range: $65-$71/hr on W2
Job Description:
Responsibilities:
- Design, develop, and maintain ServiceNow dashboards, reporting solutions, and Performance Analytics capabilities across enterprise platform initiatives
- Create interactive dashboards, reports, scorecards, and Performance Analytics indicators to measure and track KPIs such as SLA compliance, resolution time, operational trends, backlog health, throughput, and % complete metrics
- Configure and maintain Performance Analytics indicators, breakdowns, widgets, interactive filters, automated data collectors, and dashboard visualizations
- Partner directly with stakeholders to gather requirements, translate business ...
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