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About the Role
ServiceNow Platform Specialist (Contract)
📍 Parramatta (Hybrid)
💼 Immediate start
💰 Competitive daily rate
About the role
We’re looking for a hands-on ServiceNow specialist to take ownership of platform operations, support and governance in a large enterprise environment. This is a delivery-focused contract role with strong autonomy and impact.
Key responsibilities
- Manage core platform administration (users, roles, access, jobs, notifications, MID Server)
- Provide Level 2 support (incident triage, troubleshooting, minor enhancements)
- Drive release and change management across environments
- Maintain security controls (RBAC, ACLs, data access)
- Own platform health (performance, errors, data quality, tech debt)
- Lead upgrades and patching (impact assessment, testing, validation)
- Support integrations (monitoring, errors, vendor coordi...
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