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About the Role
The opportunity
We’re looking for a Senior with expertise in ServiceNow Implementation to join our client's ServiceNow team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth.
Your key responsibilities
- Performs Configuration/Customization of the ServiceNow system, including creation of workflows
- Builds service request fulfilment workflow from customer requirements, including requests, request items, and tasks using workflows, UI actions, client scripts, business rules, etc
- Uses scripting tools and Service Now functionality to automate rote tasks
- Performs integrations and process automation using Orchestration, Web Services, SOAP calls, etc.
- Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specificat...
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