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About the Role
Join Sonova as a ServiceNow HRSD Senior Specialist in Kitchener, Ontario, focusing on HR service delivery solutions. This onsite role requires collaboration with IT developers to maintain platform compliance and efficiency. You will serve as the primary HR resource, tasked with developing workflows and catalog items within the HRSD module. Directly engaging with HR stakeholders, you will gather requirements and design effective solutions while troubleshooting system issues. Your expertise ensures alignment with governance and best practices in ServiceNow functionality. Responsibilities
Develop HRSD workflows, catalog items, and user interfaces Manage the administration of the HRSD platform Collaborate with IT to ensure module compatibility Gather requirements and design tailored solutions Resolve incidents for optimal system performance Qualifications
Bachelor’s degree in Computer Science or related field 3+ years of ServiceNow experience, especially in HRSD ServiceNo...
Develop HRSD workflows, catalog items, and user interfaces Manage the administration of the HRSD platform Collaborate with IT to ensure module compatibility Gather requirements and design tailored solutions Resolve incidents for optimal system performance Qualifications
Bachelor’s degree in Computer Science or related field 3+ years of ServiceNow experience, especially in HRSD ServiceNo...
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