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About the Role
Job Summary
The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform and supporting the implementation and enhancement of modules such as CSM, HRSD, IRM/GRC, SecOps/TPRM, ITOM, ITAM, and CMDB , including ServiceNow AI and automation capabilities. The role includes development, configuration, integrations, and maintenance activities following best practices and collaboration with global teams.
Role Responsibilities
- Develop and configure ServiceNow modules including CSM, HRSD, IRM/GRC, SecOps/TPRM, ITOM/Discovery, ITAM/HAM/SAM, and CMDB.
- Create technical design documents, workflows, scripts, and unit test cases.
- Build platform components using JavaScript, Glide API, Script Includes, UI Policies, Client Scripts, and Flow Designer.
- Implement and support AI capabilities such as Virtual Agent, NLU, AI Search, Predictive Intelligence, and Now Assist. ...
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