← Back to opportunities

Service Transformation Lead

📍 Location
Australia
⏰ Job Type
Full time
📅 Posted
June 04, 2026

About the Role

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)

We’re looking for a Process Transformation Lead — a catalyst who turns ambitious service‑line vision into operational reality. This isn’t a maintenance role. It’s for someone who sees the gaps, challenges the status quo, and designs the future before others can articulate it.

You’ll sit at the intersection of service design, commercial strategy, platform enablement, and BAU operations — shaping how new services come to life and scale. Your work ensures that bold ideas don’t stay on slides; they become repeatable, automated, AI‑enabled processes that deliver measurable value and can evolve at pace.

This role is for someone who thrives in ambiguity, experiments fast, and builds the operational...

Ready to Join Through a Referral?

Apply now and get connected directly with the hiring team

Apply for this Position